Frequently asked questions

Search or browse - if you can't find what you need, contact us directly.

Use the Book Appointment button anywhere on the site, or go directly to the Appointments page. Choose a service, pick an available date and time, and fill in your details - you'll get an appointment ID immediately.

Same-day slots are often available, especially for fever and infection visits. The calendar only shows dates that currently have open slots.

Go to Appointments > Look Up Appointment, enter your appointment ID and mobile number, then choose Cancel or Reschedule.

Cancellations made more than 4 hours before the appointment time are free. See our Cancellation Policy page for full details.

We're open Monday-Friday 9:00 AM-8:00 PM, Saturday 9:00 AM-5:00 PM, and Sunday 10:00 AM-1:00 PM for emergencies only.

We accept cash, all major cards, and UPI payments at the clinic. Consultation fee ranges are listed on each service page.

Yes - bringing recent reports, prescriptions, or a glucose/blood pressure log (if relevant) helps the doctor give you better guidance faster.

Your doctor will let you know if a follow-up is recommended and roughly when. You can book it the same way as your first visit.

Yes, our Child & Family Healthcare service covers patients of all ages, from young children to grandparents.